Privacy Policy

1. Who we are

SGPLab is operated by S&P Solutions LLC, a limited liability company organized under the laws of New Jersey. In this policy, “SGPLab”, “we” and “us” mean that company. We are the controller of the personal information described here.

Privacy questions and data requests: [email protected].

2. What we collect

Account information

When you create an account we collect your email address, your name if you provide one, and the authentication identifiers our identity provider needs to sign you in. If you sign in through a third-party provider (such as Google), we receive the basic profile information that provider releases — never your password.

Billing information

Paid subscriptions are processed by Stripe. We never receive or store your full card number. We retain the subscription status, plan, billing country and the last four digits and card brand that our payment processor reports back, because we need them to know what you are entitled to and to answer billing questions.

Usage and technical data

We use privacy-preserving analytics that record page views, referrers and approximate country without cookies and without a persistent identifier that follows you between sites. Our servers also keep ordinary request logs (IP address, user agent, timestamp, URL) for security, abuse prevention and debugging.

We also use Google Analytics, which sets first-party cookies (_ga, _ga_*) to count visits and see how pages and tools are used — for example which pages you viewed, how long you stayed, your device and browser type, and approximate location derived from your IP address. We have turned off Google signals and ad personalization, so this data is not used for advertising. You can opt out with Google’s browser add-on or by blocking these cookies in your browser.

Betslip screenshots

Parlay Shuffle accepts a screenshot of a betslip. When you upload one, the image is sent to our AI provider to read the legs off it, and the recognized result is returned to you. We do not retain the image from an ordinary upload.

There is one exception, and it is worth being explicit about: if you press one of the “Report” buttons to tell us a slip was read incorrectly, we store that screenshot together with what we read from it, so we can diagnose the failure and improve recognition accuracy. Do not report a slip that contains information you do not want us to keep.

What we do not collect

We do not ask for and do not want your sportsbook credentials, your account balances, or your wagering history from any sportsbook. Nothing in SGPLab places, brokers or settles a bet.

3. Data stored in your browser

Some things stay on your device and are never transmitted to us: your betslip selections, tool preferences, and interface state are held in your browser’s local storage. Clearing your browser data removes them.

We set two kinds of cookies: the strictly necessary ones our identity provider uses to keep you signed in and to protect against cross-site request forgery, and the Google Analytics cookies described above. We set no advertising, marketing or cross-site tracking cookies.

4. How we use it

• To create and operate your account and keep you signed in.
• To determine what your subscription entitles you to, and to take payment for it.
• To provide the tool output you request, including reading an uploaded betslip screenshot.
• To keep the service working and secure — debugging, rate limiting, and preventing abuse.
• To send you service messages about your account, billing, or material changes to the service.
• To understand, in aggregate, which pages and tools are used, so we know what to build next.

We do not use your personal information to train AI models, and we do not sell or rent it to anyone. We do not share it with advertisers.

5. Who processes it

We use a small number of service providers to run the product. Each one only receives what it needs for its function, and each is bound to protect it.

We may also disclose information if we are legally required to, or where necessary to investigate fraud or protect the rights and safety of users or the service. If the business is ever sold or merged, account information may transfer as part of that transaction; this policy travels with it.

6. How long we keep it

Account information is kept for as long as your account exists, and for a reasonable period afterwards to resolve disputes and meet legal and accounting obligations. Billing records are retained as long as tax and accounting rules require. Server logs are kept for a short operational window. Reported betslip screenshots are kept until they are no longer useful for improving recognition, and can be deleted sooner on request.

7. Your choices and rights

You can access and update your account details from within your account, and you can close your account at any time. Depending on where you live, you may also have the right to request a copy of your personal information, ask us to correct or delete it, object to certain processing, or ask us not to sell or share it (we do neither). Write to [email protected] and we will respond within the time the applicable law allows.

We will not discriminate against you for exercising any of these rights. Closing your account does not automatically reverse charges already made — see the Terms for how billing and cancellation work.

8. Security

Authentication, session management and payment handling are delegated to established providers rather than built in-house, which is the single largest thing we do to keep your information safe. Data is encrypted in transit. No system is perfectly secure, and we do not claim otherwise; if we become aware of a breach affecting your personal information we will notify you as required by law.

9. Age

SGPLab is not directed to children and is not intended for anyone under 18, or under 21 where that is the minimum age to place a sports wager. We do not knowingly collect information from anyone under those ages. If you believe a minor has given us information, contact us and we will delete it.

10. International users

We operate from the United States and our providers process data there. If you use SGPLab from outside the United States, you understand that your information will be transferred to and processed in the United States, where privacy laws may differ from those in your country.

11. Changes to this policy

If we change this policy we will update the date at the top of this page, and for material changes we will notify account holders by email or in the product before the change takes effect. Continuing to use SGPLab after a change means you accept the updated policy.

12. Contact

S&P Solutions LLC
971 US Highway 202N, Ste N
Branchburg, NJ 08876
United States
[email protected]